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Personal data protection

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PERSONAL DATA PRIVACY POLICY OF JSC «ALOQABANK»

  1. GENERAL PROVISION

1.1. This Personal Data Privacy Policy (hereinafter referred to as the Policy) applies to all information that JSC «Aloqabank» (hereinafter referred to as the Bank) may receive about the User while The Remote banking systems (hereinafter referred to as RBS) is used by the user, as well as any other programs, products, services

1.2. The use of the RB Systems by the user shows User's unconditional consent to agree to this Policy and the terms of processing of his Personal Information specified therein; in case of disagreement with these terms of conditions, the User must refrain from using the RB Systems.

  1. TERMS AND DEFINITIONS

2.1. Bank - JSC «Aloqabank».

2.2. Client – a legal entity or individual that has entered into an agreement for banking services with the Bank.

2.3. Processing of personal information (Processing) - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal information, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, deletion of personal information.

2.4. Personal data - any data relating directly or indirectly to a specific or identifiable individual (subject of personal data).

2.5. Personal information - any information that the User explicitly or implicitly provides about himself in the process of using the RB Systems, including Personal Data.

2.6. User – a legal entity or individual using the RB Systems of the banks.

2.7. Remote Banking Service Systems (RB Systems) are the systems of the bank that allow the User to receive banking services (information and/or operational) without visiting an Integrated service centers and direct interaction with the employees of the bank.

2.8. The RBS system includes all products developed and put into operation of the system (Internet banking, mobile applications, etc.).

  1. PERSONAL INFORMATION OF THE USER

3.1. Users who are Clients of the Bank transfer Personal Data to the Bank on the basis of agreements concluded with the Bank. The procedure for processing such data is determined by the relevant agreements.

3.2. Personal information of Clients, the processing procedure for which is not defined by the relevant agreements, is processed in accordance with this Policy.

3.3. Personal information of Users who are not Clients is processed in accordance with this Policy.

3.4. The following types of information are processed under this Policy:

3.4.1. information that the User transfers independently in the process of using the RB Systems, including Personal Data (for example, when filling out forms, applications). The User independently decides on the transfer of information to the Bank, including the refusal to transfer information;

3.4.2. information automatically transmitted to the Bank in the process of using RB Systems, including ip - addresses, data from cookies, addresses of requested pages, type and version of the software used, domains from which the user came to the site, search words, search results returned, time of active session/connection to the system, etc.

3.4.3. information about the location of the User, automatically transmitted to the Bank by the device of the User. The User can control the transmission of this type of information by changing the settings of his device.

3.5. The Bank guarantees that such data is not used to collect information about website users. Any information automatically read as a result of users visiting the WEB site, including the sequence of browsing, is used in an aggregated mode (without identifying individual users) in order to control relations with the WEB service provider and Internet traffic on the site, ensure the site's performance as a whole, analyze website usage statistics.

3.6. The Bank guarantees familiarization with personal data only of the circle of employees established by the order directly involved in the processing of the received " Online Application" and the provision of services.

3.7. The Bank does not disclose or transfer personal data of website visitors to any third parties without consent. The Bank has the right to transfer the user's personal data to third parties only if: ¾the user has expressed a desire to disclose this information.

3.8. This Policy is applicable only to the RB Systems of the Bank. The Bank does not control and is not responsible for third party systems. In such systems, other Personal Information may be collected or requested from the User, and other actions may also be performed.

3.9. Except for the cases of identification of the Clients on the grounds and in the manner provided for by the agreements concluded with the Clients, the Bank does not verify the accuracy of the Personal Information provided by the Users. However, the Bank assumes that the User provides reliable and sufficient Personal Information.

3.10. When processing the User's Personal Data, the Bank is guided by the Law of the Republic of Uzbekistan dated July 2, 2019 No. UzRL-547 decree "About personal data".

  1. PURPOSE OF COLLECTING AND PROCESSING PERSONAL INFORMATION OF USERS

4.1. The Bank processes only the Personal Information that is necessary to provide services to the User.

4.2. The personal information of the User may be used by the Bank for the following purposes:

4.2.1. Client identification;

4.2.2. Providing the User with personalized services;

4.2.3. Communication with the User, including sending notifications, requests and information regarding the use of RB Systems, as well as processing requests, applications and instructions of the User;

4.2.4. Improving the quality of the service, ease of use, development of new services;

  1. TERMS OF TRANSFER OF PERSONAL INFORMATION OF THE USER STO THIRD PARTIES

5.1. The Bank has the right to transfer the Personal Information of the User to third parties in the following cases:

5.1.1. The user has expressed his consent to such actions;

5.1.2. The transfer is necessary for the execution of the order of the User;

5.1.3. In order to ensure the possibility of protecting the rights and legitimate interests of the Bank in cases where the Bank has reasonable grounds to believe that the User violates the terms of this Policy, agreements concluded with the Bank and / or the requirements of the legislation of the Republic of Uzbekistan.

  1. PROTECTION OF PERSONAL INFORMATION OF THE USER

6.1. The Bank takes the necessary organizational and technical measures to ensure the security of personal data from accidental or unauthorized access, destruction, modification, blocking access and other unauthorized actions.

  1. CHANGES TO THE PRIVACY POLICY

7.1. The Bank has the right to unilaterally amend this Policy. The new version of the Policy comes into force from the moment it is posted on the Bank's website at www.aloqabank.uz, unless otherwise provided by the new version of the Policy.

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