Corporate values:
- Customer-centricity. By creating a customer-centric ecosystem that functions for the benefit and needs of customers, as well as through a flexible approach, the Bank seeks to allocate its resources on producing solutions that most effectively help customers fulfil their wishes and enhance their well-being.
- Reliability. Strict compliance of the Bank with the principles and norms of international law and legislation of the Republic of Uzbekistan. The Bank's commitment to applying international standards of corporate governance and pursuing a policy of complete openness and transparency for its shareholders, public authorities, business partners, customers and employees. Being an extremely valuable asset, the reliability serves as a crucial factor in preserving the Bank's reputation.
- Integrity. The Bank's focus on transparency of internal processes, the establishment of mutual trust and respect relationships with customers, impartial and conscientious approach of employees to their work, with respecting corporate ethics principles.
- Professionalism. Constant striving for high standards, a positive attitude to change, innovation and self-improvement, providing customers with services on the most favourable terms and conditions are the principles behind the Bank's professional activity.
- Social responsibility. By focusing on the needs and interests of all segments of society, the Bank seeks to contribute to the long-term development and solve acute social issues of the society, thus becoming a responsible corporate citizen.
The Bank operates based on the following principles:
- Transparency. The bank provides only reliable information about important developments in its activities, as the transparency of information is the basis and foundation for building a high level of trust in the bank among customers and partners.
- Mutual trust. Considering its customers the basis for expanding business, the Bank values customers' trust and strengthens mutually beneficial relationships with them.
- Professionalism. By creating the necessary conditions for the systematic employee development, taking care of their social security and incentives, the Bank builds a team of professionals.
- Innovation. The Bank brings together previous experience and modern innovative solutions to fully meet customer requirements.
