FAQ

Which shareholders have the right to participate in general meetings of shareholders?

According to the Law of the Republic of Uzbekistan "On Joint-Stock Companies and Protection of Shareholders' Rights", the right to participate in the general meeting of shareholders is granted to shareholders registered in the register of shareholders of the company, formed 3 calendar days before the officially announced date of the general meeting of shareholders.


Where can I get dividends on shares of Alokabank ?

Dividends on the bank's shares can be received at the bank's branch where your shares are registered. To receive dividends, you must contact the bank: the shareholder with their passport, the authorized representative of the shareholder with a notarized power of attorney and passport.


Where can I buy shares of Alokabank?

The shares of the bank can be purchased on the stock exchange, as well as at the initial issue by entering into direct contracts with the bank, if this placement is provided for by the decision on the issue of shares.


What types of cards does the bank issue for its customers?

Currently, Alokabank issues international Visa Classic cards for its customers, as well as sum cards intended for local payments in the national currency.


What technology is used when issuing the sum card? What is the degree of its security?

Due to the smart technology used, sum cards are characterized by a high level of reliability and security, they are very durable and are issued for a period of 5 years. The card is impervious to unauthorized actions against its owner and the bank. A microprocessor is built into it, where the bank records all the necessary information when issuing the card. A plastic card is used together with a PIN code known only to its owner. At the same time, the card can be used by authorized representatives of the owner, which makes it convenient for both business partners and household members. Advanced technologies used in the card business allow you to combine not only the functions of a payment instrument, but also additional applications, such as an electronic identity card, an insurance policy, club membership, etc., 


What are salary projects? Where are they implemented?

The Bank is implementing projects to issue salaries to employees of the largest organizations and industrial enterprises by means of soum cards, with the installation of ATMs on their territory. Enterprises, by opening cards to their employees to transfer all their income to them, reduce their costs associated with receiving, storing and issuing large amounts of cash, and employees are able to withdraw the required amount from the card at any time, regardless of the salary payment period, and use the bank's services at the workplace.


Where can I buy plastic cards of Alokabank ?

Anyone can purchase plastic cards in any branch of Alokabank, where the client opens a corresponding deposit account. The maximum deposit amount is unlimited. The funds held on the deposit are available to the client for spending using the card in the same way as cash.

Can any employee's income be transferred to the card?

On plastic cards, you can transfer all the income of the population that is allowed to be credited to deposits by the current regulations, for example, wages and equivalent payments, pensions, scholarships, dividends from securities, lottery winnings, various insurance and social benefits, etc.


How the plastic cards Alokabank  work?

A plastic card is one of the most modern and convenient tools of banking services, with which the client can manage their bank account without coming directly to the bank and without contacting its employee, make non-cash payments for goods and services, receive the necessary cash through ATMs and terminals. Plastic cards are accepted as a means of payment in supermarkets, shops, service companies, mobile communication companies, air and railway ticket offices. You can pay with cards at any point of sale where there is special equipment. The convenience of the card payment system is that the client does not need to carry large amounts of cash when visiting stores and service enterprises. Thus, time is saved and a guarantee against overcharging is provided.


Who are the Alokabank cards intended for? 

Different types of cards issued by Alokabank are suitable for different customer requests, for example, VISA cards are very convenient for paying travel expenses abroad. The same cards open to individuals-private entrepreneurs, save them from the need to carry large amounts of foreign currency on the way, provide an opportunity to receive cash and pay in the local currency of the host country, and also eliminate the difficulties associated with customs clearance of foreign currency exported outside the republic. Sum cards serve not only as a tool for non-cash payments, but also as a means of accumulation.mobile communications, air and railway ticket offices. You can pay with cards at any point of sale where there is special equipment. The convenience of the card payment system is that the client does not need to carry large amounts of cash when visiting stores and service enterprises. Thus, time is saved and a guarantee against overcharging is provided.

Are there any benefits for banking services in the field of plastic cards?

When paying for goods and services at trade and service enterprises, the commission is not charged to the owners of plastic cards of an individual. Within the framework of contracts concluded with enterprises and organizations when implementing salary projects, other benefits and discounts for their employees may also be stipulated. Sum cards for all categories of customers are issued free of charge.

 

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